- Description
- Hotel Policies
- Description
- Parking
- Directions
- Local Attractions
- Check In Instructions
- Businesses & Services
Central Hotel Cheltenham
Your Hotel
Located right in the town centre, you can not get a better location for shops, bars etc. Only 25 min walk to Cheltenham Racecourse, & the Centaur Centre. Pittville Pump rooms, Everyman Theatre, Cheltenham General Hospital are also close by.
Hotel Features & Facilities
- Microwave oven, many with oven & grill.
- A full size fridge
- Coffee & Tea Making
- En-suite with a fully enclosed powerful shower
- A modern LCD Flatscreen TV
- Plates, cups, knives & forks, pots& pans etc
- Free on Site Parking
- A fully manned reception (may be subject to restricted hours)
- Free WIFI in the Entire Property
- Hairdryer
In Your Room
- All rooms with 42" Min LCD TV
- Singles, Twin rooms / Doubles, Families & Suites Available
- Each room has a full size fridge & microwave
- Memory Foam Matteress's to all Rooms
- Tea, Coffee, kettle & crockery, hairdryer & mirror
- Memory Foam Matteress's to all Rooms
- Suite Rooms offer a fully fitted kitchen, living area, bathroom and bedroom/s (2 bedrooms subject to availability)
In Your Bathroom
- Fully Tiled Bathrooms with Large 1.2m wide showers
- High pressure water even when hotel at full capacity
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Roomsbooked Rewards
When you book a room through Roomsbooked.com, you will receive 5% of your total spend back as reward credit. Choose to either spend your reward credit next time you stay with us, or save up for an even bigger saving on a future booking!
Learn more about Roomsbooked rewardsBooking for Business?
If you're looking to book for business, we understand your requirements may be different from any existing off-the-peg offering. Whether you're an individual business traveller or a bigger party we can tailor our solutions to you. To discuss a potential booking contact us on 01242 582172 or email us at info@roomsbooked.com with your requirements, and we'll get back to you with our best quote.
No Smoking
No Smoking in the Entire Property - A £100 charge will be made to any guest disregarding this rule
Check In / Check Out
Check in is from 2pm - An earlier check in may be available at an extra charge of £10.00. This needs to be pre-booked to be guaranteed.
Check Out up to 1pm - A Late check out may be available at an extra charge of £10.00. This needs to be pre booked 24 hrs in advance.
Cancellation
We have various cancellation policies that vary on type of booking.
This is usually in accordance with price.
The "Advance Purchase" ------ Price is the cheapest price & is therefore a pre-paid rate that is none refundable or transferable under any circumstance.
The "Standard Rate"-------------No deposit required until payment is due 48 hrs before arrival. The booking becomes non-refundable 48 hours before arrival.
The "Pay on Arrival"--------------No deposit required & is refundable up until 6pm on the day of arrival.
Groups & High Value Bookings------We reserve the right to ask for a non - refundable deposit on large value or group bookings, this includes booking online via our website or on any associated booking agent website. The deposit is generally but not limited too 10%.
In the even a guest refuses to pay a non-refundable deposit we reserve the right to cancel the booking.
Right to Refuse
We reserve the right to refuse guests for various reasons. This can include:
Due to maintenance issues - IE a leak in a room. (In this case, we would aim to re-locate you to one of our alternative locations)
Guests who are abusive or threatening to staff.
Failure to provide Photographic I.D
Failure to complete the Check-in Form
Failure to provide a Pre-authorisation
Failure to match personal details to reservation or photographic I.D
Banned or associated with a banned guest
Luggage
We can store luggage at the hotel. This is free of charge.
This is at your own risk & we accept no responsibility for lost or stolen items.
Any items left in the room in error by a guest will be stored for 28 days then disposed of.
Again we accept no responsibility for lost or stolen items left behind by the guest.
Damages
When Booking the Booker agrees to take responsibility for all damages by his/her party, even if damage is caused by a 3rd party while in their room/apartment.
You agree when booking that the hotel has the right to deduct any damages from the credit card provided to secure the booking
If using another persons credit card to book, the booker must have informed the card holder of the policies.
Photographic Identification
In our continuous efforts to ensure security and to prevent fraud, at check-in, guests will be asked to confirm their identity by providing their Photographic Identification and the card used to secure the reservation.
Accepted forms of Photo Identification
Driving Licence
Passport
Government-issued ID
A copy of your Photographic Identification will be taken at check-in.
A Check-In Form will be provided and you will be asked to fill this out in its entirety.
Please be aware these records will be kept for at least 12 months and may be disclosed or made available for inspection by any police officer or as otherwise required by applicable law in connection with the prevention or investigation of crime. The information above may be requested for each member of your party over the age of 16.
If you do not have an accepted form of photo identification you will need another form of photo identification and proof of address
If you are unable to provide Photographic Identification, Roomsbooked Ltd always reserves the right to refuse you without a refund.
Free parking based on a first come first served basis
Call us on 01242 582172 when you are five minutes away so we can let you know if there are spaces or let you know the closest parking options
Access gained to the rear of the hotel via Albion Place, please use the postcode GL52 2DB
There is additional on Street Parking Free of Charge from 6pm - 8am Mon - Sat & All Day Sunday right outside on Portland St.
Carparks close to Central Hotel Cheltenham
- Citipark Cheltenham
- Sherborne Place
- Cheltenham Portland Gates
Address: 7-9 Portland Street, Cheltenham, GL52 2NZ
Use the link below to get directions. Just click on the "directions" tab on Google Maps & enter your starting point.
Then simply click method symbol, IE Car, walking, cycling etc.
Click Here to Start a Google Map DirectionSome popular routes to Central Hotel
Click Below for Directions
Cheltenham Train Station
Cheltenham Bus Station
Cheltenham General Hospital
M5 Jct 11a Northbound Only
M5 Jct 11 Southbound
Check In
Check in time is from 2pm. Check out time is 10am. Early check ins and late check outs are available for an additional cost. Please call us for more information.
Please Check In at the Central Hotel, 7-9 Portland Street, Cheltenham, GL52 2NZ
For first time guests you will need to provide photographic ID and the bank card used to make the booking to check in. You will then be given keys and directed to the apartments.
Returning guests will not have to present photographic ID but may still be asked to provide the bank card upon check in.
Please note for any check ins after office hours there is a £25.00 Late Check In charge.
