PRIVACY POLICY Personal Information Is Private Rooms Booked Ltd are committed to preserving the privacy of all visitors to our website at www.roomsbooked.com. Please read the following privacy policy to understand how we use and protect the information that you provide to us. By registering or placing an order on this website, you consent to the collection, use and transfer of your information under the terms of this policy. Information That We Collect From You: * When you visit, register or order products or services on www.roomsbooked.com you may be asked to provide certain information about yourself including your name, contact details and credit or debit card information * We may also collect information about your usage of our website as well as information about you from messages you post to the website and e-mails or letters you send to us. * To maintain customer service standards and to assist staff training, we may record and monitor incoming calls. Use of your Information: * Your information will enable us to provide you with access to all parts of our website and to supply the goods or services you have requested. It will also enable us to bill you and to contact you where necessary concerning your orders. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business. * In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the website or our services. Further, where you have consented, we might also use your information to let you know by email about other products and services which we offer which may be of interest to you. If you change your mind about being contacted in the future, please let us know. Disclosure of your Information: * The information you provide to us may be accessed by or given to third parties some of whom may be located outside the European Economic Area who act for us for the purposes set out in this policy or for other purposes approved by you. Those parties process information, fulfil and deliver orders, process credit card payments and provide support services on our behalf. We may also pass aggregate information on the usage of our website to third parties but this will not include information that can be used to identify you. * Where you have consented when providing us with your details, we may also allow carefully selected third parties, including other companies in our group, to contact you occasionally about products and services which may be of interest to you. They may contact you by e-mail. If you change your mind about being contacted by these companies in the future, please let us know at info@roomsbooked.com * Finally, if our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners. * Countries outside the European Economic Area do not always have strong data protection laws. However, we will always take steps to ensure that your information is used by third parties in accordance with this policy. * Unless required or permitted to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent. Security and Data Retention: * We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires. Changes to our Privacy Policy: * Any changes to our privacy policy in the future will be posted to the website and, where appropriate, through e-mail notification. * Please be aware that we do not accept dogs at the hotel, with the exception of Sight Assistance Dogs, for the partial sighted or blind. Contact: * All comments, queries and requests relating to our use of your information are welcomed and should be addressed to info@roomsbooked.com All information is retained on our secure servers. If you have any further questions around our privacy policy, please email info@roomsbooked.com #WorldPay Privacy & Cookie Policy WorldPay (UK) Limited, WorldPay Limited, WorldPay AP Limited and any of their group companies (together "WorldPay" or "we" or "our") are committed to protecting and respecting your privacy. This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting online.worldpay.com you are accepting and consenting to the practices described in this policy. For the purpose of the Data Protection Act 1998 (the Act), the data controllers are WorldPay (UK) Limited, WorldPay Limited and WorldPay AP Limited of The Walbrook Building, 25 Walbrook, London EC4N 8AF, United Kingdom. INFORMATION WE MAY COLLECT FROM YOU We may collect and process the following data about you: 1) Information you give us. You may give us information about you by filling in forms on our siteonline.worldpay.com (our site) or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use our site, subscribe to our service, search for a product, participate in discussion boards or other social media functions on our site, enter a competition, promotion or survey and when you report a problem with our site. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information, personal description and photograph. 2) Information we collect about you. With regard to each of your visits to our site we may automatically collect the following information: technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number. 3)Information we receive from other sources. We may receive information about you if you use any of the other websites we operate or the other services we provide. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them. 4)Geo-Location Information. Some devices allow applications to access real-time location based information (for example GPS). Our mobile apps may collect such information from your mobile device at any time while you download or use our mobile apps. We may use this information to optimise your experience. USES MADE OF THE INFORMATION We use information held about you in the following ways: * to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us; * to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about; * to provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you; * to notify you about changes to our service; * to understand customer requirements, perform analysis and comparisons; * to develop and test products and services; * to improve our site and ensure that content from our site is presented in the most effective manner for you and for your computer; * to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes; * to allow you to participate in interactive features of our service, when you choose to do so; and * to keep our site safe and secure; * We may combine the information we receive from other sources with information you give to us and information we collect about you. We may us this information and the combined information for the purposes set out above (depending on the types of information we receive). ###DISCLOSURE OF YOUR INFORMATION We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006. We may share your information with selected third parties including: * Business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you. * Analytics and search engine providers that assist us in the improvement and optimisation of our site. * Credit reference agencies for the purpose of assessing your credit score where this is a condition of us entering into a contract with you. We may disclose your personal information to third parties: * In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets. * If Worldpay or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets. * If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of Worldpay, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction. ###WHERE WE STORE YOUR PERSONAL DATA The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. ###YOUR RIGHTS You have the right to ask us not t_||process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us. Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites. ###ACCESS TO INFORMATION The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee to meet our costs in providing you with details of the information we hold about you. ###COOKIES A cookie is a small file, typically of letters and numbers, downloaded onto a device such as a computer when a user accesses certain websites. Cookies allow a website to recognise a user's device. We use cookies to collate general management data which is used to plan enhancement to your service. We never store any personal information in cookies (on any computer that you may use) that can be used to identify you, such as your name. If you do not want us to use cookies, you may be able to configure your browser not to accept them. Please refer to your browser's "help" facility for further information. However, you should bear in mind that this may affect your ability to use the services we provide. For more information about cookies, including how to see what cookies have been set and how to manage, block and delete the, see: http://www.allaboutcookies.org/. ###CHANGES TO OUR PRIVACY POLICY Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy. ###CONTACT Questions, comments and requests regarding this privacy policy are welcomed and you should contact us.